Episode 59 — Continuous Improvement: use post-incident data to fuel future growth
This episode focuses on continuous improvement as a repeatable loop that uses post-incident evidence to strengthen the SOC, which GSOM tests because mature operations treat every incident as data for better prevention, detection, and response. You will learn how to extract improvement signals from timelines, decision logs, and investigation gaps, then convert them into prioritized changes such as better alert logic, improved enrichment, clearer escalation thresholds, or stronger access and logging readiness. We will discuss how to avoid shallow takeaways by separating root causes from contributing factors, measuring the operational cost of delays, and validating that fixes actually reduce recurrence or improve time to contain. Troubleshooting considerations include incidents that appear “resolved” but leave unanswered questions due to missing telemetry, changes that create new noise, and improvement backlogs that never close, with best practices for ownership, deadlines, verification tests, and periodic re-measurement. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.
