Episode 57 — Communicate SOC performance with metrics leaders trust and teams respect
This episode explains how to communicate SOC performance in a way that earns trust, because GSOM expects leaders to report clearly without hiding problems or punishing the team through misleading numbers. You will learn to choose metrics that are credible, explainable, and connected to business risk, then present them with context that shows what changed, why it changed, and what actions are underway. We will discuss how to avoid common failures such as reporting only positive metrics, using technical jargon that leaders cannot map to outcomes, or sharing metrics that feel like surveillance to analysts and reduce morale. Exam-style scenarios include an executive asking whether the SOC is “getting better,” a board-level request for risk assurance after an incident, and internal debates about whether metrics are driving the right behavior, with best practices for narrative discipline, transparency, and aligning definitions across stakeholders. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.
