Episode 55 — Analyze SOC operations to find bottlenecks, gaps, and high-impact improvements
This episode focuses on operational analysis as a way to identify where your SOC is losing time, losing quality, or losing visibility, which GSOM tests by presenting symptoms and asking for the most effective corrective action. You will learn how to examine workflows from alert intake through triage, investigation, escalation, and closure, and how to use evidence such as queue age, reopens, handoff delays, and missing context fields to locate true bottlenecks. We will discuss gap analysis that looks beyond staffing, including detection coverage gaps, enrichment failures, inconsistent severity logic, and unclear ownership that forces analysts into slow, manual coordination. Real-world scenarios include a SOC that cannot keep up after onboarding a new log source, a team that spends most of its time chasing false positives, and a situation where escalation is slow because approvals are ambiguous, with best practices for prioritizing fixes that improve outcomes quickly and sustainably. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.
