Episode 53 — SOC Analytics and Metrics: choose measures that reflect progress and effectiveness
This episode introduces SOC analytics and metrics as decision tools rather than vanity numbers, which GSOM tests because leaders must measure what matters, detect drift, and improve outcomes without incentivizing bad behavior. You will define the difference between activity metrics, quality metrics, and outcome metrics, and learn how to select measures that reflect detection effectiveness, response consistency, and investigative defensibility. We will discuss common metric pitfalls, such as optimizing for speed at the expense of accuracy, counting alerts instead of measuring risk reduction, and using averages that hide extreme delays during surge events. Exam-focused scenarios include choosing metrics for a new SOC, deciding what to report to executives versus what to use for internal coaching, and troubleshooting a situation where the team is “meeting SLAs” but still missing incidents due to blind spots, noise, or weak escalation. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.
