Episode 14 — Design and staff an effective SOC program that actually runs well
This episode brings SOC design down to the realities that the GSOM exam emphasizes: sustainable operations, clear ownership, and repeatable outcomes under pressure. You will connect staffing models to workload drivers such as alert volume, investigative depth, and incident frequency, then define roles and responsibilities so triage, investigation, containment coordination, and reporting do not collide or leave gaps. We will explore how processes like queue management, handoffs, escalation, and documentation determine whether the SOC can scale without burnout, and how training and quality review prevent silent drift in analyst decisions. Real-world scenarios include a SOC drowning in low-value alerts, a “hero culture” where only one analyst can solve hard cases, and a mismatch between tool complexity and team skill, with exam-focused fixes that prioritize clarity, consistency, and measurable improvement. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.
